ChoralNet Board meeting – September 25, 2007

 

Present: Frank Albinder, Bill Brett, Philip Copeland, Brigid Coult, Dean Ekberg, Jim Feiszli, Cindy Pribble, Michael Shasberger, Thomas Tropp

Also in attendance: Martin Knowles, Allen Simon

 

Meeting was called to order at 7:17am PST

 

1. Approval of Minutes from June and August meetings       Moved: Coult; Seconded: Tropp – to accept the Minutes.        Minutes approved

 

2. Treasurer Report (Dean Ekberg)

Current balance in all accounts: $7617.67. Other than regular monthly payments for Martin's services, we have no outstanding payables. Receivables include balances past-due from some Partners. (Gentle reminders will go to those Partners when October invoices go out next week.)

Through our PayPal account we are currently earning 5.21% on the balance in the money market fund. (We have earned enough here since April to cover the cost of our monthly service charge from First Regional Bank for the entire year.) We can move funds to the checking account as needed.

In August we were hit with a flurry of bogus credit card transactions which required an extensive amount of work on DeanÕs part to correct. There was no response to his queries about how those questionable transactions were approved in the first place. In any event, this seems now to be in the past. There have been no recent incidents. Each one of these transactions cost us $.36 (.18 for the original transaction, .18 for the transaction debiting our account and crediting the "customer") for a total of $27.36!                Discussion followed on the best venue for all our online transactions; Action: Dean to investigate best online payment method for ChoralNet use and implement it, with MartinÕs assistance where needed.

 

3. PresidentÕs Report (Jim Feiszli)                

ChoralNet is experiencing overall financial and operational stability at this time.

*           The management team of Knowles and Simon, with assistance from Board members and other volunteers, are not only keeping the operation running, but also making constant upgrades and changes while simultaneously planning for the future.

*           Individual Board members are, for the most part, engaged with various aspects of the operation as officers or managers.

*           There was a successful fund drive in 2007 and the addition of several new Patrons.

*           Association Partners all seem fairly satisfied with their support of ChoralNet.

There are several new ventures approaching that need Board attention.

*           ChoralNet Presents - Known in beta as "the Parker Project", this activity of ChoralNet will change the way it is viewed by many in the choral industry.  It will bring both benefits and challenges

*           OpusChoral - the new choral music download corporation being formed in Europe.  I will detail my talks there with OpusChoral, IFCM, and Musica representatives in further detail at that time in the agenda.

*           ChoralNet Fifteenth Anniversary - 2008 marks the fifteenth year of the founding of Choralist, the genesis of ChoralNet.  It provides ChoralNet with an opportunity to raise awareness of ChoralNet activities as well as an opportunity for introspection and self-analysis.  Jean-Claude Wilkens is actively pursuing some sort of recognition of ChoralNet during the Copenhagen Symposium.  We must decide whether we want to take advantage of that.

 

There are some ongoing issues that also need addressing:

          The Board decided to make the website ChoralNet's main focus.  The addition of news items, blogs, podcasts, list content have all contributed to making the website a much more interesting place.  Two issues continue to be cause for concern.

á       Much of the content remains in English.  It is time to relinquish the idea that the website is multi-lingual.  Its content is changing too often for any thought of trying to maintain translations.  Perhaps rather than maintain separate language pages, we need to find foreign "correspondents" that can report on issues and news in other countries and those things can be included in the appropriate places on the website.

á       If the website is now the main face of ChoralNet and its major contact with the choral world, then an editorial board must be established to create good standards of professional content.  The editorial responsibility lies in the hands of one or two people.  There needs to be a group of people who can review content and thus keep content standards high.  A case in point is the recent ChoralNet podcast with mispronunciation errors. If there were a group of people reviewing content before it was posted, those kinds of gaffes could be avoided.  Such an editorial board should not be the same people as the ChoralNet Board - unless someone wishes to pull double duty - because the Board is charged with making ChoralNet operate. 

 

From an organizational management standpoint, we need both a paid Executive Director and a paid Webmaster (perhaps more analogous to an Editor-in-Chief, rather than just a technical position). If we require more technical work then the Manager position will need to be increased as well.  Volunteerism has long been the hallmark of ChoralNet, but the organization can only go so far with that model.  With volunteers the organization receives only what it pays for.  It is time to move into a more professional direction.  The Board voted at least two years ago to fund a part-time Executive Director and has done very little to accomplish that task.

            We need to move more towards an advertising sales model to raise funds.  The success of restricting banner ads to Patrons and Partners resulting in additional Patrons is proof that ChoralNet has some marketing cache.  One of the more interesting ideas to derive from the recent Paris brainstorming sessions is the idea that ChoralNet should be a "myspace" dedicated to choral music – with the "ChoralNet Presents" operation immediately offering similarities between it and "myspace". The brains behind OpusChoral and IFCM see that as a fantastic global attraction with nearly unlimited marketing potential.  

In order to acquire some focus and priorities, the Board must embark on a strategic planning process to make decisions about ChoralNet's future.  Jim sees his role as limited in the next nine months due to professional obligations.  Someone or some bodies may need to step up or be brought onboard to pick up some things. 

                       

4. Manager report (Martin Knowles)

Since the last official report as part of the in-person meeting in LA, there have been a number of significant developments.

IFCM Moveoff

ifcm.net is now officially moved off the ChoralNet server. This means that we now have the ability to make server changes on our side without impacting IFCM, and theyÕre now working on a local server that can provide much better support without a 9-hour time difference and language barrier.

Moderation responsibility changes

Jim Feiszli is now moderating the international forums, and MK now moderates Classifieds. David Topping continues to maintain the Choir Directory.

Backend change/content management exploration

Given the continued growth and expansion of ChoralNet, discussions around changing the way that the lists are hosted, and the desired move into focusing on providing content as well as a discussion platform, Martin has looked at the possibility of moving ChoralNet onto a content management system from the homegrown infrastructure we have now. The current infrastructure works, though since itÕs a patchwork of database-backed info, Phorum, blogspot, raw text files, and custom code, itÕs becoming difficult to effectively delegate parts of the site and provide a unified architecture for site maintenance and management. The basic requirements are:

1.         Free/inexpensive (open source would be ideal)

2.      Based on PHP or Perl, ideally

3.      Be easily customizable using plugins/themes to minimize code-level customization (having to customize at the code level is most of the reason why our current install of Phorum is effectively un-upgradeable without serious work)

4.         Support single-point registration/authentication for the entire site, with the ability to support raw content, customizable content types, Classifieds, forums, blogs, e-commerce, etc. (one place to manage all your subscriptions, etc.)

5.         Make it easy to write/edit content, especially for less technical users (let people like Cindy edit Cues without having to hack raw HTML)

6.         Make it easy to rearrange content on the fly and provide different content for different users

7.         Have support for RSS feeds and e-mail notifications

8.         Work on existing server infrastructure, or with server infrastructure obtainable at no more than approximately twice the price of our current monthly hosting plan.

9.         Be able to import existing resources relatively easily

10.      Have wide community support and relatively readable/understandable source code

11.      Be mature enough to handle a large and high-bandwidth site (or be clusterable, e.g. run the lists on one server and everything else on another)

12.      Allow web statistics/usage information to be relatively easily harvested and processed

Martin investigated three content management systems, all PHP-based: Mambo/Joomla, ezPublisher, and Drupal. After comparison and consideration, he has used ChoralNet Presents as a test case for Drupal. Once itÕs up and stable, we can also move the blog onto Drupal as well without a lot of fuss (which will take care of the occasional slow loading of the front page due to load/connection issues with Blogspot), then look at test cases for the lists and more wide-ranging site redesign issues.

            Once ChoralNet Presents is launched, it would be a good time for the web committee to take up the question of what we want to do as far as redesign/reorganization of the lists and the rest of the site is concerned. The World Choral Symposium date would be a good target date to finish doing whatever we want to do; thatÕs not to say that we canÕt launch things before or after, but it would be a good time window in which to make really big announcements.

ChoralNet Presents (nee Alice Parker Project) – see also item 7

Martin has been using ChoralNet Presents as an opportunity to put DrupalÕs e-commerce facility through its paces.  ChoralNet Presents allows you to download licenses for MP3s and PDF sheet music by Alice Parker, with the possibility of expanding it to other Alice Parker work and other composers as we see fit. ChoralNet Presents lets you choose what you want to download, asks you to register, then gives you a set of download links that let you download the MP3s and PDFs you ordered. ChoralNet Presents generates PDFs on the fly from source PDFs so that a user ordering 20 copies of a particular piece downloads a single PDF with 20 copies of the sheet music as part of the PDF, each one imprinted with a license and copy number. This should help to discourage casual photocopying and reprinting. Users will also be able to download short (10-second or so) sample MP3 clips of selected songs.

At the moment, the front-end interface is largely complete (except for explanatory text), and the delivery source code is written. HeÕs currently working on the order processing and fulfillment system, and hopes to have it ready to test by non-techies later this week. If everything goes smoothly, ChoralNet Presents should be ready to launch officially by mid-October.

Web usage

Web traffic continues to increase slightly on a month-by-month basis; Martin expects that we may continue to see at least level if not continued increases in web traffic over the next few months.   

 

5. Website report (Allen Simon)

There have been some cosmetic changes to the website: after spending the summer with ChoralBlog in the most prominent place on the main page, the front page was redesigned to have a more modern look, after the committee looked at other model sites. The typeface is smaller, links are not underlined, and a less cluttered look is (hopefully) achieved. In addition, both the blog and the "recent posts" section (which combines CL and CT posts) have a "pop-open" feature which shows items which are initially concealed, although the first one is always visible. Also, thanks to Philip, we now have an additional author for ChoralBlog, Jeffery Thyer from ACDA.

The team has been especially looking for non-US news, and have featured items from Sri Lanka, Italy, Croatia, the UK, and Australia just in September.

There has been intermittent input from Martin regarding overhauling the database and replacing it with a pre-built "content management system", but he had stalled until IFCM moved their server. Now that they have, weÕre anticipating hearing from him on that topic soon.                                                

 

6: List Report: (Cindy Pribble)

Tom Merrill has left moderating, but is willing to ŌsubĶ when needed. We have a good response from a potential trainee moderator. Cindy expressed concern that volunteers do not always follow through with contact from Carol, but that none of the current moderators have expressed a desire for more help, nor complained of schedules or even hinted at reduced involvement. Moderator turnover has always been minimal over the years.

At this time, having had no objection from moderators regarding the unification of CT and CL into one list, plans are underway to do so. The unification will take place simultaneously with the Beta launching of a new website-based list and moderators will have the opportunity to play with it, make suggestions and improvements.

Martin has shared that he wished to have the new content management system functional before any mock-up was designed, so the actual visual design of the new list interface is on hold until he has time available. However, the following include several things we wished to see incorporated.

1.              Previous subscribers will still be able to access the List with only minor differences at first. We're after a painless change, especially for users in situations which discourage website browsing during working hours and whose equipment may not support the change well.

2.         User registration has been proposed as a remedy for several interactive communication problems we now experience on the website and this would dovetail nicely into the new list model which will almost certainly require it. This "one stop" process for all CN activities (which would simultaneously include both site usage registration as well as selection of subscription options) will allow users to respond to everything - from email to resource commentary to blog. Current list subscribers who elect to cut down on the individual emails will have the advantage of receiving virtually the same content in one or two emails per day and respond via subject header listing links and thus would be taken to the website to enter responses (rather than using the current system, which does not require use of the website to correspond). While they are there we hope they might wander around a bit.

The key to success will be the daily content feed which allows those links to cross the desk of every registered user from newbies to current subscribers who may only rarely visit us now. Current subscribers don't need the website now to participate. We're constructing a model which will hopefully, over time, change that. Desktop receipt of individual emails will eventually diminish to the point where the old system can be eliminated entirely and everyone will be using the website as the correspondence base, thus it will increase use of the website. However, almost all the website will remain readable without registration; the latter will be needed only for subscribing, or for posting comments.  Privacy will still remain protected from spammers and robots, however.

3.         The current list of topics for CL will form the basis for several communication "rooms" with an expectation that this list can be expanded or minimized to align with the specific design model selected.

4.         Subscribing to list posts will be greatly simplified by the registration process itself. Users will have the option of 'subscribing' to full topic(s) or a single thread.  The choice will exist to receive notification of new posts via a list of linked subject headers delivered to personal mailboxes somewhat like a digest (but much more streamlined and attractive visually).  This will be a great advantage for users who want to keep up with conversations and announcements but would prefer not seeing everything one message at a time. RSS feed will also be optional.

5.         While current topics under discussion will still appear much as they do now on the home page, the activity area for posting and subscribing to particular topics or threads will reflect great simplification in terms of access, mode of use and visual design. It will be possible to eliminate the use of several form letters for common mistakes made by users by simply not allowing them to be made via automation because each message a moderator sees will already have a short list of predetermined requirements met.

            Technical considerations yet to be tackled include whether users who pose a question can receive responses automatically in their personal email (and how to do that while still allowing per thread subscription and de-limiting personal email receipt per user) and how to carve out a small corner, carefully moderated, for anonymous posting in matters that require a great deal of protected privacy and confidentiality. (Email address and name known only by ChoralNet via registration process, but not to readers.)

            Several solutions have been proposed for aligning the reply-to function differences between CT and CL by both Allen and Martin and David Topping. Cindy has every confidence this will not be hard to achieve.

            She hopes to see incorporated some means of pointing posters with specific resource requests to our own resources (i.e., copyright issues in web-linked documents, CN materials and past conversations in our list archives) – providing more connectivity between our list users and the website. A website communication system is going to place list users right inside the library where many answers to their questions may be found. We will be seeking ways to direct them to the right aisle.

In the current list system, answers depended only on the kindness of strangers and whether staff had the time to send a resource link. We need to do better than that, particularly in terms of music students and new music teacher/professionals. We also need to have a special supervised place for 'newbies' which serves to educate them about the website and requirements for posting. If we do this, the original sense of community which provoked the formation of the Lists can be nurtured and maintained even though the interface appears very different: new house but the same sense of family.

            Among moderators there appears to be a desire to minimize the re-activation of old threads which currently still remain open to comment. Allen, Martin and Cindy are investigating alternatives which will still meet the need for archived resources to remain useful, linked and updated without re-activating the old thread where they first appeared and where much of the information may no longer be appropriate. This is particularly critical for resource references which are quickly outdated.                     

 

7. Alice Parker Project (Michael Shasberger)

Alice and her Board have endorsed our proposal as follows:

ChoralNet proposes to make available via downloadable files the Wesley Madrigals of Alice Parker. The following financial agreement would be put in place:

ChoralNet will charge a basic $1 download transaction fee (for as many octavo titles as are downloaded per transaction) PLUS 9 cents per page per copy licensed (i.e. 1 copy of a 2 page octavo would cost $1.18, 40 copies would cost $8.20, 100 copies would cost $19.00).

A royalty of 8 cents per page will be paid to Alice Parker.

ChoralNet will be responsible for all transaction, set up and internet service expenses.

This agreement will remain in force for at least one year and may be renewed annually with the consent of both ChoralNet and the composer.

Michael is currently working with Alice to confirm the pricing on the audio (mp3) files, and has proposed to her that we charge the tradition 99 cents per license and that we keep 10 cents on each download (along with the $1 transaction fee).

Martin is almost ready to open the store from the technical end. The scores are ready and Phil has the CD of the music.

Michael does not think that we are set on the PR or presentation side in terms of the web design or announcement presence, but likes what Allen and Martin have produced so far, and would endorse and encourage them to finish those preparations. A Choral Cues release when the website is ready, should wrap things up nicely.

If we continue this pattern with Alice or other composers, it was felt desirable that for any piece of music to be included in ChoralNet Presents, there must be a decent recording available, and we might make it incumbent upon the composer to clear their own mechanical rights/royalty arrangements beforehand or ensure that they are copyright free.

After some further discussion it was moved by Shasberger and seconded by Coult that:

ChoralNet initiate the ChoralNet Presents project with the Wesley Madrigals of Alice Parker. This will include the sale, as per agreed upon terms, of both score and audio materials. Brigid will supply approved pdf files of the score, Phil will provide audio files and PR podcasts, Martin will develop the marketplace site, Allen will announce it and place it on the website, Choral Cues will announce this to lists as soon as a release date is set by Allen and Martin (with a target date of October 20), and press releases should be sent to all pertinent entities by Brigid. This effort shall be seen as a trial effort to determine the impact and viability of this type of activity within the ChoralNet structure. Inquiries from other composers will be acknowledged and followed up with as seen fit by the Board following a review of the initial endeavor.           Motion passed

 

 

8. New Business (Jim Feiszli)

OpusChoral – Jim briefed the Board on a meeting he attended recently in Paris with Jean Sturm of Musica, and the two principals of a new company called OpusChoral – the latter are very bright young people with experience in 1) running their own companies, 2) the recording industry, and 3) technology and the Internet.  They intend to offer downloads of MP3s of choral music for which the company has acquired rights.  They believe that theirs is a niche market for smaller choirs - those not being distributed by record labels.  Both they and Musica were concerned with our ChoralNet Presents possibilities - as Jean Sturm sees Musica as the front-end to any score sales and OpusChoral wants to be the front-end for any recording sales.  They understand that at the moment we are committed only to Alice Parker and would most likely be open to further discussions regarding separate of the Internet choral music pie.

OpusChoral has created a system that will allow individual choirs to submit their own recorded CDs for distribution.  OC would begin with the vast backlog of recorded music that IFCM (Jean-Claude) and the Music Sacra International and International Chamber Choir Competition (Dolf Rabus) had copyright rights to.  They had a legal form that the owners of any submitted recordings would have to sign for copyright purposes.  They have already investigated and solved the copyright issues involving distribution rights for North America, Europe, Australia, and seem to be content with their progress as far as Africa and Asia go.

In terms of OC and ChoralNet cooperation, OC was hoping to find ways to integrate our website with theirs as much as possible, so that if a reference to a piece that OC was capable of downloading came up in ChoralNet, a link would appear to give the user the option to do that.  Once they understood that ChoralNet was not a "database" of users then they began to understand that what ChoralNet could do for them *right now* was probably limited to promotional things.

            Jim told them that OC would, of course, be considered news to the choral music community and also a genuine resource that ChoralNet would want its users to know about, and that he would approach the ChoralNet Board to brainstorm ideas of ways in which we might assist this company get started, perhaps in the same manner as an affiliate such as SheetMusic Plus, knowing that it might be several years before they begin to create a revenue stream for ChoralNet.  It was agreed that good records would be kept and shared after a year so that all parties would know how much traffic was coming to their site from each other. Jim feels that it is entirely possible that we might receive as much traffic *from* OC as they get from us.  The dream is to have a three-way partnership wherein choral musicians looking for music scores went to Musica, found the score, found a link to a recording of the music, and found a link or links to resources regarding the music and networks of musicians that they could talk to about the music.  Any choral musician might enter the triumvirate from one of the three websites.  All three companies would share resources and create a series of interwoven links to enable the choral musician to get his/her work done easier.

OpusChoral is getting a small-business loan for startup, plus personal investments;  IFCM wants to promote the launch of OpusChoral in Copenhagen (the same message said they wanted to promote the 15th anniversary of ChoralNet).

MySpace? – Jim spoke at length to JC Wilkens, Dolf Rabus, and Jean Sturm about ChoralNet's inability to convince those across the waters that we wanted to serve them.  JC agreed that trying to maintain non-English pages of ever-changing material was a complete waste of time.  The subject even came up of perhaps ChoralNet lists and forums having served their purpose and perhaps things had gone past them.  David Boggio of OpusChoral suggested that he sees a great possibility for a Myspace dedicated to choral music.  He believes such a place would have no national or linguistic boundaries; indeed, this was the direction that OpusChoral was going to head until they found out about ChoralNet and bowed to JCW's insistence that OpusChoral stay out of community-building. The outcome of the day was agree to continue the course while I came back and we looked at the idea but holding out the possibility that ChoralNet did decide to take ChoralNet Presents and make it a choral myspace, then OpusChoral could host and market recordings that those on ChoralNet Presents want to make available, and possibility Musica could do the same for scores

There was extensive discussion around the concept of a ChoralNet MySpace idea. Martin suggested that there are a lot of cool MySpace-like things we could provide, including:

As part of going to a registration model, people would ultimately become responsible for their own choir directory pages (as opposed to having to involve us in keeping them up to date) -- we'd want to add a concert template that they could update; if we added composer profiles, people would also have a place for conveniently adding new repertoire, and then the 'new repertoire' and 'concert announcements' become feeds that people can search (or syndicate).

Cindy pointed out that CN has spent years reviewing all linked website content to be sure it met some

standards. It has moderators which also provide some gateway protection for correspondence. We are seriously considering registration as a good measure to provide some structure.

There was further discussion, and then it was moved by Pribble, seconded by Coult that:...the website task force investigate what venue would best promote website and user connectivity - whether that means simple linkage to approved existing MySpace pages or developing a specialized arena of our own and then return recommendations to this body at a future meeting for formal approval.   Motion passed

 

Other business

Anniversary – next year marks the fifteenth anniversary of the founding of Choralist in the spring of 1993. Do we wish to mark this in any way?

Martin suggested that since weÕre heading for a redesign/rethink, we ought to use next July as a target launch date. ThatÕs not to say that we canÕt launch other parts of the site earlier, but celebrating a relaunch is a fine way to mark an anniversary like this. Cindy asked if it was possible for Martin, Allen and Jim to formulate a broad, non-concrete, activity completion time table to make that possible? Target deadlines are often so elastic it can make planning very hard, but that's a lot less frustrating than having none at all.

 

Board Elections – we need to begin preparations for Board elections in 2008.  We have this lineup at the moment: 

Chorus America representative – Frank Albinder

ACDA representative – Philip Copeland

IFCM representative – Jim Feiszli

Commercial Partner – Bill Brett/Ian Bullen

two Patron seats - currently filled by Brigid Coult and Dean Eckberg

Donor seat - currently filled by Thomas Tropp

two At-large seats - currently filled by Michael Shasberger and Cindy Pribble

 

All Board members to contact the President and confirm willingness to remain on the Board, or offer alternative nominations.

 

There being no further business, the meeting was adjourned at 9:22am on October 5, 2007.

 

Next meetings             Online meetings scheduled for